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Privacy Policy

Any citation to “we”, “us” or “our” in this Privacy Policy shall, henceforth, refer to Eazy Talk. This document of Privacy Policy applies to www.eazy-talk.co.uk which is the property of Eazy Talk Limited. and is actively operated by the same. Our privacy policy is consistently reviewed on a regular basis so as to ensure that we continue to deliver privacy interests to potential customers. Eazy Talk Limited, henceforth, reserves the right to update this privacy policy from time to time along with any potential updates on the company’s website. Therefore, it is encouraged to re-analyze and review our Privacy Policy periodically to remain updated about the latest information on our privacy practices. If you have any questions regarding our privacy policy, please contact our personnel at info@eazy-talk.co.uk or make a call at 020 30110977 for more personal communication.

1. Eazy Talk’s Purpose of the Privacy Policy

Customer privacy is crucial for Eazy Talk to conduct business. Hence, we are committed and dedicated to protecting personal information from infringement and unauthorized use. And the conveyance of personal information to others and vice versa will ideally take place with respect to the statements of the Privacy Policy by Eazy Talk Limited. Our Privacy Policy is applicable whenever you visit the official website during the period you receive service delivery from Eazy Talk’s end, or during the application process for them and even afterwards.

2. Collecting Personal Customer Information

We may potentially hold information regarding you as an immediate customer or a representative dealing with the necessities on behalf of a business customer. And the collection of said information may happen in numerous ways. The following statements are the procedures that take place in order to collect customer information.

Customer data is accumulated through their use of the website www.eazy-talk.co.uk and any applications associated with the business. Information of the customer is gathered through their communication with Eazy Talk’s operators and authorities. Customer information is collected through the networks when you use any of our services in order to enable us to deliver the service and to bill it. Customer information is gathered from external sources, for instance, banks or credit reference agencies in order to assist with credit-related decisions.

2.1. Other Information Collection

Eazy Talk Limited encompasses the involvement of customer information full-fledged. The basic demands include the customer’s personal and financial data that they have to submit. However, this may extend, as and when required, in order to include information regarding the computer information, the browser type, the IP address to serve the purpose of understanding the customer journey via the website. The journey of the customer across the website brings up important insights about customer behaviour. This assists in anticipating future interactions and scenarios in accordance with personal data.

Moreover, Eazy Talk personnel may potentially record and administer telephonic calls for quality assessment or staff training. Call recordings may be utilized in order to help us detect, combat or prevent duplicity.

3. Eazy Talk’s use of Customer Information

Possession of the customer data and information leads us, at Eazy Talk Limited, to use them as and when required. The exact details that are potentially put into use are customer name, customer address, phone/mobile numbers, email address, date of birth, banking or financial details, received data about the customer at the time of making a decision about them. This may include any information gathered from credit reference agencies, details about the services the customer receives from Eazy Talk, customer data that Eazy Talk receives at the time of communication between the service provider and the customer.

In the case of a debit or credit card, provided to us, is identified as having been used unlawfully, we will maintain a track of its use in order to prevent and broadcast such duplicity.

Eazy Talk states and reserves the right to possess customer information in the Privacy Policy, that is subject to modification, and utilize them as and when required in accordance with the necessity. Any inconvenience observed henceforth may require the customer to contact the Eazy Talk authorities at info@eazy-talk.co.uk or dial 020 30110977 to communicate with the operators and invite clarifications.